Service Terms and Conditions

Terms and Conditions of Residence 1. Words importing
1.1 Any one gender shall include the other two genders: and
1.2 The singular shall include the plural and vice versa: and
1.3 Natural persons include created entities (corporate and unincorporated) and the State and vice versa 2. A guest by signing the indemnity card, warrants that he is duly authorized to sign and bind his principle, as well as each member of his accompanying party, to these terms and conditions of residence and, failing such authority, he agrees to be personally liable fromall amounts arising from his residence at the lodge, as well as the residence of any member of his accompanying party. 3. The guests and his principle agree to pay the lodge no later than the time of departure (unless prior written arrangements have been made with the lodge) the room rate as determined by the lodge for that lodge for the period of residence together with any food, beverage, any other commodity or service charged by the guest to his room, and all taxes incurred by the guest and his accompanying
party during his stay in the lodge. 4.The guest acknowledges that the room rate may be subject to change without prior notice. 5.A certificate from the lodge management, whose authority need not be proved, shall constitute prima facie proof of the indebtedness of
the guest and/or his principal and/or principal member/s of his accompanying party and of the particulars therein for all purposes
including any action instituted by the lodge against the guest and/or members of his accompanying party. 6.The guest acknowledges and accepts that the owner and/or the lodge management do not accept cheques in respect of any
indebtedness, unless prior written arrangements have been made.
INDEMNITY
I/We acknowledge that I/we am/are well acquainted and fully aware of and appreciate the real dangers and risks that are associated with the game reserve and/or game lodge including but not limited to danger arising from the presence of wild and dangerous animals, reptiles, birds, and insects and the real risk of suffering bodily harm, injury, death and/or loss to property which may arise as a result of an
encounter with and/or presence of wild animals and/or reptiles and/or birds and/or insects whilst on the premises of the lodge/reserve.
I/we agree to utilize the safe facilities AT ALL TIMES. I/WE waiver all claims of whatsoever cause or nature however arising against the owners of the lodge/reserve, their associates, servants, employees, and/or any person connected whether directly or indirectly with the
running of the lodge/reserve and fellow GUESTS/invitees which I/We might have arising out of harm, injury, death or loss suffered whilst on the premises or property, whilst out of my/ our reservation, staying at the lodge/ reserve and / or participation of any activities arranged by the lodge/ reserve and whether from an act of commission or omission on the part of those hereby indemnified or anyone of
them.
I/ We will have no claim against the lodge/ reserve or any of its employees, representatives and/ or contractors in the event of any loss or damage to my/our property, inclusive of any damaged to my/ our luggage or bodily or personal injury, whether fatal or otherwise, being
sustained by me/ us which results directly or indirectly from my/our reservation, staying at the lodge/ reserve and/or participating in any activities arranged by the lodge/ reserve.
I/ We agree to defend and indemnify the lodge/ reserve and/or its respective suppliers and any of its officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of my/ our violation of any law or the rights of a third party, the negligent performance of, or failure to perform, any of my duties.
You agree to release and hold harmless Khaya Ndlovu Manor House, its servants, employees and agents from and against any liability arising out of any
injury, loss, damage or death caused to you or your property or any other person arising from or in connection with my participation in the tour whether such injury, loss damage or death was caused directly or indirectly by negligence, breach of contract or any way whatsoever. You agree to indemnify and hold harmless Khaya Ndlovu Manor House, its servants, employees and agents from all claims, damages, losses, injuries and
expenses arising out of or resulting from my participation of the tour. You, the below-referenced Participant or Parent/Legal Guardian of a Participant, has read and fully understand this Release and Indemnity form. You sign same document freely and voluntarily. By Signing the below, I agree that I have read the terms and conditions of residence and indemnity and acknowledge and understand that I am bound thereby.